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Useful Information

We have added a number of information resources on a range of SEND topics for individuals, parents/carers and professionals.  We'll be adding more useful handouts to this section over time.  Please click on the headings below to find out more:

Useful Information

A new NHS telephone line, 0300 2000 000, is now available for anyone on Teesside to call if they are concerned about a child or young person's (up to 18th birthday) emotional wellbeing.


Open Monday to Friday from 9am to 5pm (excluding Bank Holidays), the line is available to anyone including parents, carers, school staff, health professionals and GPs. Children and young people worried about their own mental health can also call the number.


Callers will speak to mental health nurses from Tees, Esk and Wear Valleys NHS Foundation Trust (TEWV). After discussing concerns, the nurse will consider the most appropriate next steps to best support the child or young person.


Help and support can come in many forms including self-help guidance, signposting to appropriate support services in the voluntary and third party sectors or referral into NHS child and adolescent mental health services (CAMHS).


Where a child or young person is signposted to a support organisation, the nurse will contact the relevant organisation direct on behalf of the family to explain the concerns and to make sure the link is made so support is offered.


Lynne Brown, TEWV service manager for CAMHS in Teesside, said: "We want to speak to children and young people, or any concerned adult, about their emotional and wellbeing worries as soon as possible. Doing so means we can make sure the right support is offered early on before things build up or get worse.


"When ringing our 0300 2000 000 number, callers can speak direct to a mental health nurse who can provide advice and next steps guidance there and then.


"In many cases, that advice and guidance will link children, young people and their families to one of the many organisations across Teesside, or nationally, set up to support children's and young people's mental health.


"In some cases self-help might be what is needed, or in some cases support from our NHS child and adolescent mental health services will be appropriate."


The 0300 2000 000 telephone service is part funded by Tees Valley clinical commissioning group (CCG).

Mind Your Words

The Royal College of Speech and Language Therapists have developed some free, online training to ‘improve understanding of children and young people who have both mental health needs (or social emotional and mental health needs – SEMH) and speech, language and communication needs (SLCN’).

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