At North East Lincolnshire SENDIASS we offer a tiered support model, based on National IASS guidance. This means that we offer different levels of support which is tailored to individual need, and depends on a number of factors including complexity of case, parent confidence, knowledge and skills, parent additional needs, existing support structure, language or cultural barriers to services.
Every call to the advice line receives detailed telephone advice and information, even those who go on to receive casework support. We also post out relevant information fact sheets, information on the local offer, relevant workshops and signpost to other sources of useful information e.g. support groups. We also have a Facebook Page on where we post relevant links and articles.